Welcome to Relief & Aids Foundation (“RAF”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, engage with our services, or interact with RAF in any way. By accessing or using our services, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information that you provide voluntarily, such as your name, email address, postal address, phone number, and payment details when you make a donation or engage with our organization.
1.2 Cookies and Similar Technologies: RAF uses cookies and similar technologies to enhance your user experience and gather information about how you interact with our website. This information may include your IP address, browser type, operating system, and browsing behavior.
1.3 Log Files: Like many websites, we collect certain information automatically and store it in log files. This information may include your IP address, browser type, internet service provider (ISP), referring/exit pages, date/time stamp, and clickstream data.
1.4 Non-Personal Information: RAF may collect non-personal information, such as aggregate data and statistics, to analyze trends and improve our services.
- How We Use Your Information
2.1 Providing Services: RAF may use your personal information to process donations, communicate with you, and provide updates about our charitable activities and initiatives.
2.2 Improving User Experience: We may use information collected through cookies and similar technologies to improve the functionality and performance of our website.
2.3 Legal and Safety Purposes: RAF may use your information as required by applicable laws and regulations or to protect the rights, property, and safety of our organization, users, and the public.
- Sharing Your Information
3.1 Third-Party Service Providers: RAF may share your personal information with third-party service providers who assist us in conducting our operations, such as payment processors and email communication platforms. These service providers are bound by confidentiality obligations and are only authorized to use your information for the specified purposes.
3.2 Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of RAF’s assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
- Data Security
RAF takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
- Your Choices and Rights
5.1 Access and Update: You have the right to access, correct, or update your personal information. If you need assistance in doing so, please contact us at [https://reliefoffice.org/contacts].
5.2 Unsubscribe: You may unsubscribe from our email communications at any time by clicking the “unsubscribe” link provided in the email.
- Children’s Privacy
RAF does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit any personal information to us. If you believe that a child under 13 has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information.
- Changes to the Privacy Policy
RAF may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.
- Contact Us
If you have any questions or concerns about this Privacy Policy or RAF’s data practices, please contact us at [https://reliefoffice.org/contacts].
Thank you for trusting Relief & Aids Foundation with your personal information. We are committed to protecting your privacy and using your information responsibly to fulfill our charitable mission.